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Dear InterNetX Partner,

At the moment fraudulent emails are being sent in the name of "PSI-USA, Inc. dba Domain Robot/InterNetX" informing you that your domain(s) has/have been suspended/deleted and asking you to click on the included link to read the full report. This is the text of the fraudulent mail:

We strongly recommend to delete these mails and NOT to follow the link.

These are fraudulent mails containing malware!

Our usual course of action for suspending a domain:
Basically, at first we always get in touch with you as our direct customer. The domain owner will be contacted not before you have been informed about a possible domain suspension.

We have implemented a verification mechanism, that could result in an automated suspension of a domain: the OwnerC Verification. These emails are sent exclusively from the sender address "do-not-reply@domain-robot.org". You can partly individualize this sender address according to your settings in AutoDNS (user configuration). This allows you to create more transparency towards your customer/the domain owner.

In AutoDNS (Domain Management/Tools/Domain Contact Verification) you can check if there is a domain or a contact currently undergoing the verification process. This tool also allows you to send a verification mail to the domain owner.

Five days before the actual suspension of a domain you as an AutoDNS user will receive a notification from the system that informs you about the upcoming suspension due to the missing owner verification. Then you can still take action to avoid the suspension.

For all other processes concerning possible suspensions, i. e. due to a court order, our support will take action and get in touch with you directly.

If you have any questions about the verification process or the relevant tools, please don't hesitate to contact our team of experts: domains@internetx.com

Your InterNetX Team


PrivateName Service
Protect Whois data effectively
Use the PrivateName Service to protect your Whois data from the direct access of third parties and decrease unnecessary spam at the same time!

The PrivateName Service is available to InterNetX customers for more than 200 TLDs. Sub users can be easily activated through the ACL management.

Use the PrivateName Service
Note: The PrivateName Service can be used by checking a control box, for example when registering a domain. An additional contract is not necessary.

InterNetX GmbH
Maximilianstr. 6
93047 Regensburg
Phone +49 941 59559-0
Fax +49 941 59559-55
Email: info@internetx.com
Web: w w w. internetx. com

Sales Department
Phone +49 941 59559-483
Fax +49 941 59579-052
Email: sales@internetx.com
Responsible for the editorial content:
Petra Stubenrauch
Geschäftsführer/CEO: Thomas Mörz
Registration Court Regensburg, HRB 7142

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